Erika guided my wife and me through our first home-buying experience. She did an amazing job introducing us to real estate, showing us around the peninsula, and managing the contract and purchase. Erika is exactly what we wanted in a real estate agent: personal, responsive, knowledgable, proactive, and quick. She helped us put together a top notch team that was ready to execute, using her amazing contact list of lenders, contractors, inspectors, and cleaners. Thanks to her, I felt like we had an ace up our sleeve throughout the entire process. In the end, the main reason the seller selected our offer was that his agent had more confidence in our team. She's the best, and we'll work with her again.
My wife and I met Erika at an open house early in our home-buying process. The chance meeting was lucky, because we wouldn't have our new house without her. Since our timeline ruled out that initial house, Erika made a follow-up appointment to talk about what we were looking for and walk us through the buying process. She definitely added a personal touch, setting the appointment at our home after work hours, and bringing my wife flowers. She stayed with us until all our questions were answered, well after our original appointment window.
Erika identified neighborhoods we would like throughout the peninsula, and drove us around each to introduce us to the area. When we came across houses on the market, she'd walk us through them. Every time we walked through a house, Erika had good insight into the listing strategies, the anticipated final price, and how to upgrade or improve it for our needs. She knew what my wife and I were looking for, and focused on whether that could be achieved with each property.
To round-out our home-buying team, Erika recommended two lenders and introduced us over email. Both were extremely responsive to her clients, and met with us in person that week. After doing our homework and speaking with several others, we selected one of Erika's lenders. His amazing speed turned out to be pivotal for us.
When we were ready to look for a house, we had a good background with Erika and trusted her judgement. Typically Erika would have us prepare a packet with our pre-approval and a personal letter for the seller, so that we could be ready to go at any time. However, before we got started, my wife found an amazing off-market house through co-workers.
We emailed Erika about the house at 7:30 PM on Wednesday. Erika recognized that getting the house would require a fast turn-around, and she dropped everything to move on the house with us. She was on the phone with us until late that night, getting familiar with the selling agent, the house, and comparable sales in the area. Even her lender was extremely responsive well into that night.
The next day, Erika walked through the house with us and the selling agent. Next, she got us on the phone with the inspector, and he explained each item in his report. At that point we had the confidence to make an offer. Erika and the lender worked closely to move us through the entire home-buying process in a single day. At dinner time on Thursday, our offer was out to the seller. Only one other couple had been able to move that fast. The seller selected us early Friday morning without waiting for more offers, because he wanted a fast close and thought our team could deliver. Over the next day or so, four more groups tried to place offers. Our speed had beaten out competition that would have outbid us.
Erika saved us time, heartache, and a significant amount of money by setting us up to succeed on our first offer. We got our house because Erika went from zero-to-sixty immediately, and stayed on top of the selling agent, the lender, and us the entire time.
Erika continued to work tirelessly through close and beyond. She created a calendar for us to track the process, and was onsite during the appraisal to make sure they had all the right information. She scheduled several walkthroughs so we could show our family, and also scheduled cleaners, contractors, and pest control to get the house ready for move-in. Erika made everything easy for a busy couple working long hours.
Each person Erika put us in touch with has been great. For example, her contractor spent three hours walking with us around the house, teaching us how to maintain and manage it. We came into this completely new, but now we've got go-to people we trust for every aspect of home ownership.
On the day we took possession, Erika was waiting at the door to give us the keys to our first home. She snapped pictures, and then took us for celebratory drinks at our favorite restaurant. We couldn't have asked for a better agent, and Erika is like a family friend at this point. Erika's pro-activeness, personal touch, tireless work ethic, and amazing contact list made this transaction seamless. We highly recommend her and will use her again.